Frequently Asked Questions
1. What areas do you cover?
We are based in Surbiton, Surrey and offer interior design services in and around the Surrey and SW London areas including Surbiton, Kingston, Esher, Walton, Wimbledon, Weybridge, Richmond, Twickenham, East Molesey, Cobham, Oxshott etc.. although we are happy to travel further if required.
We are also now offering online services to all our clients so you can be based anywhere around the UK or further afield if required, please get in touch if you would like to work with us remotely.
2. Can you offer a one-off consultation?
Absolutely! We are able to assist you with any size of project whether it be just an hours consultation or a full scale home redesign. We can provide consultancy and advice on any aspect of your home including window treatments (curtains, blinds etc.), other soft furnishings, room layouts and colour schemes as well as help with choosing the right wallpaper, furniture and accessories. We can provide you with ideas and samples as well as concept boards and moodboards to help you visualise the design you want for your room(s). One-off consultations are offered outside of our free initial consultation and are available to our local and remote clients.
3. How do you charge?
We can charge for our services in a variety of ways and are flexible to ensure we can offer a way that suits you best. Most clients prefer an hourly rate with a fixed block of 5 or 10 hours depending on the size of the project but we are also happy to offer day rates or a per room charge. All these options can be discussed at the initial consultation.
4. How long will the design process take?
The design process varies considerably dependant on the size and scope of the work to be undertaken. Generally, for a full redesign of one room this can take between 6-8 weeks. This allows for research time, ordering of samples, floor plan design and completion of a sample/mood board with meetings in between to feedback to the client and ensure the design meets their approval. Time will also need to be added for ordering of items as some large pieces such as sofas and furniture pieces can take up to 12 weeks for delivery.
For smaller projects we can provide you with your plans and ideas around 2-3 weeks following the initial consultation.
5. Can I choose my own design?
Of course! Ditton Interiors is committed to ensuring that each customer receives a tailor-made design which reflects their personality and style. We are purely facilitators in helping you make the right design choices for your home. Our purpose is to guide you and make suggestions in line with your design preferences and in this way ensure that your finished design scheme is one you will love and cherish.
6. Can we buy items suggested for our design through you?
We have access to a number of suppliers who we work closely with to help you achieve your bespoke design(s) although we do not limit ourselves to these as there may be items available elsewhere that would be better suited to your project. Some of our suppliers do not provide direct to the general public so we can often source items you will not see elsewhere.
The companies we work with cover a wide range to suit all tastes and budgets to ensure you have a design that reflects your style and is also affordable. We are happy to place orders on your behalf and in that way make the ordering process easier for you as you only have to arrange payments via ourselves.
We also support many local companies to help provide a seamless service to our customers.
7. Do you have tradespeople you can recommend or do we need to source our own?
We have a number of tradespeople that we work with and are more than happy to liaise with them on your behalf or for you to contact them and use directly. These include painters & decorators, carpenters, builders, electricians, kitchen & bathroom fitters, curtain & blind makers and upholsterers. Obviously, you may also have your own tradespeople that you would prefer to use and we are happy to work with these as well.